WEBSITE ORDERS, DHL 3-5 BUSINESS DAY SHIPPING GLOBALLY. 1-2 DAY UPS WITHIN PORTUGAL.

WHOLESALE ORDERS PRICING AND TRANSIT TIMES VARY. PLEASE INQUIRE DIRECTLY.

ITEMS PURCHASED DIRECTLY FROM OUR ONLINE SHOP ARE ELIGIBLE TO BE RETURNED WITHIN 7 DAYS OF THEIR ORIGINAL DATE OF RECEIPT. ITEMS IN THE SAME AS NEW CONDITION WILL BE ELIGIBLE FOR A FULL REFUND.

WE DO NOT OFFER FREE RETURN SHIPPING.

TO REQUEST A RETURN, PLEASE SEND US A MESSAGE USING OUR CONTACT FORM IN OUR FOOTER.

THE COMPANY RESERVES THE RIGHT TO REJECT RETURNS IF IT DETERMINES, IN ITS SOLE DISCRETION, THAT THE CUSTOMER IS ATTEMPTING TO RETURN WORN ITEMS, OR FOR ANY OTHER EXPLOITATION OF THIS RETURN POLICY.

PLEASE SEND US A PHOTO OF YOUR GARMENT INCLUDING ANY AND ALL BLEMISHES TO INQUIRIES@ARCHES.GLOBAL WITH YOUR LOCATION TO RECEIVE AN ASSESSMENT AND RETURN LABEL.

WE STRIVE TO USE RECYCLED PAPER PACKAGING AND NO ADDED FILLER, PROMOTIONAL PIECES OR EXCESSIVELY WASTEFUL EXTRAS AS MUCH AS POSSIBLE. AT TIMES WE REUSE BOXES SEVERAL TIMES. WE WILL USE RECYCLED PLASTIC ENVELOPES ONLY WHEN NECESSARY TO REDUCE BULKINESS IN TRANSIT.