PRIVACY
Frequently asked question
INTRODUCTION
ARCHES GLOBAL IS COMMITTED TO PROTECTING AND RESPECTING YOUR PRIVACY. THIS PRIVACY POLICY EXPLAINS HOW WE COLLECT, USE, DISCLOSE, AND SAFEGUARD YOUR INFORMATION WHEN YOU VISIT OUR WEBSITE ARCHES.GLOBAL, USE OUR SERVICES, OR PURCHASE OUR PRODUCTS, IN ACCORDANCE WITH THE GENERAL DATA PROTECTION REGULATION (GDPR).
INFORMATION WE COLLECT
- PERSONAL DATA: WE MAY COLLECT PERSONAL IDENTIFICATION INFORMATION, INCLUDING BUT NOT LIMITED TO:
- USAGE DATA: WE MAY COLLECT INFORMATION AUTOMATICALLY WHEN YOU VISIT OUR SITE, INCLUDING:
HOW WE USE YOUR INFORMATION
WE USE THE INFORMATION WE COLLECT IN THE FOLLOWING WAYS:
- TO PROCESS TRANSACTIONS AND DELIVER PRODUCTS OR SERVICES
- TO IMPROVE OUR WEBSITE AND CUSTOMER SERVICE
- TO SEND PERIODIC EMAILS REGARDING YOUR ORDER OR OTHER PRODUCTS AND SERVICES
- TO COMPLY WITH LEGAL REQUIREMENTS
SHARING YOUR INFORMATION
WE DO NOT SELL, TRADE, OR OTHERWISE TRANSFER TO OUTSIDE PARTIES YOUR PERSONALLY IDENTIFIABLE INFORMATION EXCEPT IN THE FOLLOWING CASES:
- TO SERVICE PROVIDERS AND PARTNERS WHO ASSIST IN OPERATING OUR WEBSITE AND BUSINESS
- TO COMPLY WITH LAWS AND REGULATIONS
DATA RETENTION
WE WILL RETAIN YOUR PERSONAL DATA ONLY FOR AS LONG AS NECESSARY TO FULFILL THE PURPOSES FOR WHICH WE COLLECTED IT, INCLUDING FOR THE PURPOSES OF SATISFYING ANY LEGAL, ACCOUNTING, OR REPORTING REQUIREMENTS.
YOUR RIGHTS
UNDER GDPR, YOU HAVE THE RIGHT TO:
- ACCESS THE PERSONAL DATA WE HOLD ABOUT YOU
- REQUEST CORRECTION OF INACCURATE DATA
- REQUEST DELETION OF YOUR PERSONAL DATA
- OBJECT TO PROCESSING OF YOUR PERSONAL DATA
- REQUEST RESTRICTION OF PROCESSING YOUR PERSONAL DATA
- REQUEST TRANSFER OF YOUR PERSONAL DATA TO YOU OR TO A THIRD PARTY
- WITHDRAW CONSENT AT ANY TIME WHERE WE ARE RELYING ON CONSENT TO PROCESS YOUR PERSONAL DATA
CONTACT US
IF YOU HAVE ANY QUESTIONS ABOUT THIS PRIVACY POLICY, PLEASE CONTACT US AT:
- EMAIL: INQUIRIES@ARCHES.GLOBAL
- ADDRESS: RUA POCOS DOS NEGROS, 121 LISBOA 1200-180